What We Offer
Lead Generation & Appointment Setting
TelCall BPO create revenue through good advertising with prospective clients.
Customer Service Support
We serve as an honest and dependable liaison between your company and your prospect customers.
In this fast paced world, data entry becomes laborious if not costly especially during the growth of a business.
How We Help Your Business
1. Boost In Sales
Our primary objective under Lead Generation, Sales and Appointment Setting services is for you to generate new sales and revenue while growing your customer base. We get you to who you want and what you need by handing over good leads. Our trained telemarketers speed up this process requiring you lesser cost on hiring and training. We make closing the deal more probable by shortlisting the target base and choosing the persons who are most likely to buy what you offer.
2. Customer Service & Support
Our main goal is to deliver the best possible experience for each of your customers. Our customer service telemarketers are trained to address and solve problems to create a win-win situation for the customer and your company. We partner in solving the challenges encountered by the customers in relation to the products and services offered. Customer satisfaction is our end goal therefore we see to it that we cater to the different needs and concerns of our every client.
3. Retention and Increase of Customers
Searching for prospect customers is one of the goals of outsourcing and so is keeping them.. Our goal is to proliferate the number of one time buyers to become repeat purchasers and eventually your loyal customers. Satisfaction and fulfillment of needs makes the customer retain their buying routine leading to the establishment of a relationship with the company, thus raising the chances of a particular business.’ growth.
4. Optimal Resource Utilization
Hiring and training new administrative personnel takes a toll on the income and savings of a growing business. By outsourcing with us, we aid in increasing your revenue and eliminating your cost on setting up a telemarketing department. This helps concentration on other aspects of your business, thereby aiding business growth and expansion.